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Privacy Policy

Your privacy is important to us. It is RockyThemes’ policy to respect your privacy regarding any information we may collect from you across our website, https://rockythemes.com/, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

How to Request Data Deletion

If you have used Creativo to display images from your Instagram accounts on your WordPress site and wish to request the deletion of your data from our systems, please follow the steps below:

  1. Submission of Request:

    • Via Email: Send an email to [email protected] with the subject line “Data Deletion Request”. In your email, please provide your full name and the email address associated with your account to help us accurately identify and locate your data.
    • Via Web Form: Alternatively, you can submit a request through our website by filling out a data deletion request form. Please visit the Contact Us page to find the form.

  2. Verification Process:

    • Once we receive your request, we will undertake a process to verify your identity. This is a crucial step to ensure the security of your data and to prevent unauthorized access. We may contact you for additional information if necessary for the verification process.

  3. Deletion and Confirmation:

    • After verifying your identity and locating your data, we will delete your personal information from our databases and any other places where it is stored. We will also inform any third-party services we use that your data should be deleted from their systems.
    • You will receive a confirmation email from us within 30 days of your request, confirming that your data has been deleted.

Questions and Further Assistance

Should you have any questions about this data deletion process or if you need further assistance, please do not hesitate to contact us at [email protected]. Our dedicated team is here to help and provide the support you need regarding your privacy and data.

This policy is effective as of 1 August 2017.