Theme Options Not Saving

[moonlitmedia]

http://freedomwoundphysicians.moonlitdev.com/

It seems like halfway through updating the theme options things stopped saving. The menu should be white, the heading tags are in the custom css to be uppercase, the transparent button is dark rather than white and transparent. I can give an admin login if necessary but I would love to have someone take a look before we get too far into dev and find out we have to start over for some reason.

In the dashboard everything is correct, but the changes aren't taking effect on the front end.

Thanks!!

[Stef_RockyThemes]

I cannot replicate this issue. It might be caused by insufficient resources allocated to your account by your hosting provider. Does this happen when you make several changes under Theme Options or it behaves the same even if there is just one change in the THeme Options?

[moonlitmedia]

Its like it's not taking most of the theme options. Even if I try the custom CSS, even if it's just one change. The only way I've been able to make css changes is in the Theme Editor > style.css file.

[moonlitmedia]

Tested again...
Seems some things update fine - ie. Footer > small/large order
Somethings won't accept changes - ie. Footer text colors, Menu colors, etc.

So very strange.

[Stef_RockyThemes]

Another reason might be the fact that the site is running on a sub-domain. Sometimes sub-domains don't use the same resources or rules as the main domain use and it might create situations that are hard to resolve.

I would recommend to better use a plain folder to have development work done, instead of sub-domains.

[moonlitmedia]

We have quite a few subdomains set up with NIMVA. It's how we've developed all of our sites for years now. It's only happening on this one site.

[Stef_RockyThemes]

In that case try deactivating some of your plugins. It's impossible to work on other sub-domains. Something is disrupting the Theme Options from that site alone.

[moonlitmedia]

EVery other subdomain we're working on currently works fine. We've tried disabling plugins, and still there's something wonky going on. The only thing I can think is we've changed a setting that is making the changes null. Can we not use "rgba()" in color settings? Are we able to use "transparent" for color settings in the options? I can't think of anything else we may have changed in the theme options that is causing this bug.

Here's the plugins we have installed:

Select Classic Editor
Classic Editor
Deactivate | Settings
Enables the WordPress classic editor and the old-style Edit Post screen with TinyMCE, Meta Boxes, etc. Supports the older plugins that extend this screen.
Version 1.6 | By WordPress Contributors | View details

Contact Form 7
Settings | Deactivate
Just another contact form plugin. Simple but flexible.
Version 5.4 | By Takayuki Miyoshi | View details

LayerSlider WP
Deactivate
LayerSlider is a premium multi-purpose content creation and animation platform. Easily create sliders, image galleries, slideshows with mind-blowing effects, popups, landing pages, animated page blocks, or even a full website. LayerSlider empowers millions of active websites on a daily basis with stunning visuals and eye-catching effects.
Version 6.11.2 | By Kreatura Media | View details

Post Types Order
Deactivate
Posts Order and Post Types Objects Order using a Drag and Drop Sortable javascript capability
Version 1.9.5.4 | By Nsp Code | View details

WPBakery Page Builder
Settings | Deactivate
Drag and drop page builder for WordPress. Take full control over your WordPress site, build any layout you can imagine – no programming knowledge required.
Version 6.6.0 | By Michael M - WPBakery.com | Visit plugin site

Would it be helpful to give access to see the theme options we've set?

[Stef_RockyThemes]

That RGBa value for colors might not work, however I don't see how that might affect the actual Theme Options being saved.

Try changing rgba to normal hex and check if that fixes the problem.

[moonlitmedia]

Found it!!

Footer text color was set to: (rgba(201,201,198,0.35)

That broke a majority of the theme options and theme css. I hadn't realized there was an additional "(" in there. ::facepalm::