Page 1 of 1

Updating layer slider

Posted: Fri Sep 10, 2021 11:43 am
by jaytinker
Hi

Im trying to use a template for a slider but it keeps saying i need to update first, then says update package not avalible. Could you help please

Many thanks

Jade

Re: Updating layer slider

Posted: Mon Sep 13, 2021 6:24 am
by Advansys
Hi Jay,

Stef can correct me if I'm wrong, but you may be talking about a purchased upgrade to Slider Revolution, which is required to use the Templates feature. The base Slider Revolution plugin comes with Creativo, which is fully featured, although does not have access to the additional SR assets, like templates etc.. Each time a Creativo update comes out, usually the base SR plugin is also updated.

I recently purchased the upgrade for Slider Revolution, primarily for technical support access. I ran into quite a few issues and bugs, including a very serious performance issue which is yet unresolved and renders the product unusable for my purposes. The support is pretty responsive so far, although at least for my application integrating with WooCommerce, it's been a time consuming journey of discovery.

It seems a very powerful product if you don't run into the issues which I've found.

Hope this helps.

Cheers,

Greg

Re: Updating layer slider

Posted: Thu Sep 16, 2021 12:20 pm
by Stef_RockyThemes
Hi guys,

The update for LayerSlider, Slider Revolution and WP Bakery Page Builder can only be performed under your WordPress admin dashboard -> Creativo -> Plugins Tab, NOT on your Plugins page directly.

Regarding the actual templates, Greg is right, only self purchased instances of the plugins can benefit of the Templates area - that area requires a license code which can only be received if users purchase the plugins on their own.

Hope that helps.

Thanks,
Stef