Header Menu Link No Longer Works After Updating Theme

[PeteDee]

Hi there,

Ever since we updated Creativo and WordPress, we have been having a rather critical issue on a client's site. We uninstalled all other plug-ins to make sure there was no conflict.

Here is the issue:
1. On the FRONT PAGE of our site, we have a section featuring the current artists the client is working with.
2. The HEADER MENU has a "Current Projects" entry.
3. Before the update, when you clicked the menu item "Current Projects", it would bring you to that SECTION that features the images of the current artists on the FRONT PAGE.
4. We did this by assigning the SECTION of the home page featuring the artists an ELEMENT ID of "#currentproj"
5. Then we would go into the theme editor in MENU and set the "Current Projects" menu item to a link that is "www.nicklosseatonmedia.com/#currentproj"
6. Up until we updated, this worked perfectly. We had zero issues with it.
7. Suddenly it is no longer working. We don't know if the update changed something or what. But we need this menu item to point to this one specific area of the home/landing page.

How do we get this to work again? It's pretty important for the client's site.

The site, if you need to take a look, is: https://nicklosseatonmedia.com

Thanks,
Pete

[Stef_RockyThemes]

Hi,

The https://nicklosseatonmedia.com/#currentproj should point to a Row with the id: currentproj - your current page doesn't seem to have any id for a Row element that would be the actual jump link of the Current Projects menu item.

Try editing the page using the Page Builder and set an ID for the Row element where the projects appear.

If it doesn't work, please create a temporary admin user and send the credentials id to support@rockythemes.com so I can login and make the change for you.

Thanks,
Stef

[PeteDee]

Hi Stef,

Thanks for your help. Temporary account information sent to stated support email address. I tried to fix it multiple times the way you stated. Either I am doing something wrong or something broke. But I am praying to the Gods of Computing that you can help us.

Cheers,
Pete

[Stef_RockyThemes]

Have a look Pete. I also sent you a video url to see what was missing.