Hi Mac,

Can you try updating to version 3.2?

Thanks,
Stef

Hi Guys, We just updated the theme to version 3.2 - 23/10/2019 Changelog below: - Fixed search result page - Fixed index .php to use the correct layout set under Theme Options - Added old Nimva 2.x demo content for One Click import - Fixed pop-up videos not inheriting the correct protocol - Fixed Po...

Can you first go to Appearance -> Themes and update Creativo to version 7.2.1? After that go to Creativo -> Theme Options area and hit the Save All Changes button once. I'm asking you to do this because some pages do not load and that's happening because of Dynamic Js. In version 7.2.1 this has been...

Probably did that by mistake, I often do that as well when trying to disable the Gutenberg editor. Because I'm usually in a rush - who isn't these days - I check the Disable Responsiveness setting instead of Disable Gutenberg haha

Thanks,
Stef

Hi, You have to change all the links used in the footer copyright and strip out the https:// protocols. For example this code: <a href="https://water1st.org/terms/" target="_blank">privacy policy</a> should be changed to: <a href="//water1st.org/terms/" target="_blank">privacy policy</a> Do the same...

Hi Bryan, I can see these classes rendering in your source code: .vc_non_responsive .vc_row .vc_col-sm-3 that can only mean you disabled the Responsive state of the WP Bakery Page Builder. Try going to your WordPress admin dashboard -> General Settings -> Disable responsive content elements and make...

Hello, Thank you for contacting us. I am looking at your Portolio items but both the pictures and the hover overlay effect are working correctly. Have you fixed the issue? The overlay color attached over an image must have the alpha setting set to a lower value than 100. When choosing the actual col...

Hi Mac,

That's actually a bug, it shouldn't happen. We are working on fixing it for the upcoming update 3.1

Hi,

There are two elements in the Page Builder: one called Posts Grid and another one called Post Grid. The second is a native WP Bakery element, can you test by adding both to your page and check if the titles appear at least for one of the two elements?

Hello,

Can you please share your shop page url so I can have a look?